{"id":43746,"date":"2023-07-17T22:47:36","date_gmt":"2023-07-17T21:47:36","guid":{"rendered":"https:\/\/lasentinelle.dz\/?p=43746"},"modified":"2023-07-17T22:47:43","modified_gmt":"2023-07-17T21:47:43","slug":"mediateur-de-la-republique-34-000-requetes-recues-au-premier-semestre","status":"publish","type":"post","link":"https:\/\/lasentinelle.dz\/index.php\/2023\/07\/17\/mediateur-de-la-republique-34-000-requetes-recues-au-premier-semestre\/","title":{"rendered":"M\u00e9diateur de la R\u00e9publique&nbsp;: 34.000 requ\u00eates re\u00e7ues au premier semestre"},"content":{"rendered":"\n<p>Le M\u00e9diateur de la R\u00e9publique, Madjid Ammour, a indiqu\u00e9 hier que son instance a re\u00e7u, durant le premier semestre de l&rsquo;ann\u00e9e en cours, \u00ab\u00a0plus de 71.000 citoyens\u00a0\u00bb, et \u00ab\u00a0\u00e9tait destinataire de plus de 34.000 requ\u00eates\u00a0\u00bb. Au cours d\u2019une rencontre de coordination avec les repr\u00e9sentants des d\u00e9partements minist\u00e9riels concern\u00e9s par la d\u00e9finition des m\u00e9canismes de coordination avec la M\u00e9diature Ammour affirmera aussi que son instance misait sur la num\u00e9risation comme outil important pour renforcer la coordination entre les diff\u00e9rents d\u00e9partements minist\u00e9riels et assurer la qualit\u00e9 du service public. Il a, dans ce sens, mis en avant l&rsquo;importance de la num\u00e9risation pour \u00ab\u00a0renforcer la coordination et assurer la qualit\u00e9 du service public\u00a0\u00bb, r\u00e9affirmant sa d\u00e9termination \u00e0 poursuivre le travail en vue de \u00ab\u00a0consacrer les principes de l&rsquo;Alg\u00e9rie nouvelle, initi\u00e9s par le pr\u00e9sident de la R\u00e9publique, M. Abdelmadjid Tebboune\u00a0\u00bb. \u00ab\u00a0Le pari d&rsquo;aujourd&rsquo;hui consiste \u00e0 satisfaire aux besoins des citoyens et inculquer la culture de leur service aupr\u00e8s de l&rsquo;administration et de tous les agents publics\u00a0\u00bb, a-t-il soutenu. Ammour a annonc\u00e9, \u00e0 cette occasion, le lancement d&rsquo;une application num\u00e9rique avec les diff\u00e9rentes administrations et les \u00e9tablissements publics pour \u00ab\u00a0la prise en charge des observations exprim\u00e9es dans les registres de dol\u00e9ances\u00a0\u00bb, et \u00ab\u00a0l&rsquo;\u00e9change en ligne des requ\u00eates entre les services du M\u00e9diateur de la R\u00e9publique et les diff\u00e9rentes administrations publiques au niveau central et local\u00a0\u00bb. La m\u00eame instance envisage de lancer, \u00ab\u00a0dans un futur proche\u00a0\u00bb, une application \u00e9lectronique qui permettra aux citoyens \u00e9tablis \u00e0 l&rsquo;\u00e9tranger de fixer un rendez-vous en visioconf\u00e9rence afin de \u00ab\u00a0soumettre leurs pr\u00e9occupations en Alg\u00e9rie\u00a0\u00bb, ajoute le M\u00e9diateur de la R\u00e9publique qui souligne que toutes ces mesures s&rsquo;inscrivent dans le cadre de l&rsquo;action commune que l&rsquo;instance s&rsquo;att\u00e8le \u00e0 concr\u00e9tiser avec les diff\u00e9rents partenaires, une action qui a \u00e9t\u00e9 couronn\u00e9e par la signature de plusieurs accords ayant permis \u00ab\u00a0une prise en charge optimale des requ\u00eates et une r\u00e9duction de la dur\u00e9e de leur traitement\u00a0\u00bb. Le m\u00eame responsable a pr\u00e9cis\u00e9, dans ce cadre, que cette action de coordination avec les diff\u00e9rentes administrations publiques visait \u00e0 \u00ab\u00a0traiter et r\u00e9pondre aux requ\u00eates et aux dol\u00e9ances des citoyens dans un d\u00e9lai de moins d&rsquo;un mois, dans le but d&rsquo;assurer le bon d\u00e9roulement du service public\u00a0\u00bb.<\/p>\n\n\n\n<p><strong>Un projet de loi sur la num\u00e9risation<\/strong><\/p>\n\n\n\n<p>Pour sa part, la ministre de la Num\u00e9risation et des Statistiques, Meriem Benmouloud, annonc\u00e9 qu\u2019une commission mixte multisectorielle charg\u00e9e de l\u2019\u00e9laboration du projet de loi de la num\u00e9risation a \u00e9t\u00e9 install\u00e9e dimanche. Par ailleurs, la rencontre de coordination organis\u00e9e par le m\u00e9diateur de la R\u00e9publique concerne le bilan du traitement des requ\u00eates, sous le th\u00e8me: \u00ab\u00a0La num\u00e9risation, un outil pour renforcer la coordination et assurer la qualit\u00e9 du service public\u00a0\u00bb. Meriem Benmouloud a expliqu\u00e9 que cette commission, install\u00e9e sous sa supervision, a pour mission l\u2019\u00e9laboration du projet de ce texte de loi initi\u00e9 par son d\u00e9partement. \u00ab\u00a0Cette loi constitue une pierre angulaire et un r\u00e9f\u00e9rent juridique qui permettra d\u2019encadrer, r\u00e9guler et organiser le secteur de la num\u00e9risation en Alg\u00e9rie. Un secteur qui repr\u00e9sente une des priorit\u00e9s du Gouvernement\u00a0\u00bb, a-t-elle pr\u00e9cis\u00e9.<\/p>\n\n\n\n<p>Parall\u00e8lement \u00e0 ce projet de loi \u00ab\u00a0strat\u00e9gique\u00a0\u00bb, le minist\u00e8re s\u2019att\u00e8le \u00e0 \u00e9laborer un autre projet \u00ab\u00a0qui rev\u00eat aussi une grande importance, \u00e0 savoir la mise en place de la strat\u00e9gie nationale de la num\u00e9risation, avec son plan d\u2019ex\u00e9cution\u00a0\u00bb, a-t-elle fait savoir.<\/p>\n\n\n\n<p><strong>Chokri Hafed<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le M\u00e9diateur de la R\u00e9publique, Madjid Ammour, a indiqu\u00e9 hier que son instance a re\u00e7u, durant le premier semestre de<\/p>\n","protected":false},"author":3,"featured_media":43747,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[27],"tags":[],"class_list":["post-43746","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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