{"id":78031,"date":"2025-12-19T18:55:42","date_gmt":"2025-12-19T17:55:42","guid":{"rendered":"https:\/\/lasentinelle.dz\/?p=78031"},"modified":"2025-12-19T18:55:44","modified_gmt":"2025-12-19T17:55:44","slug":"ministere-de-la-poste-nouveau-portail-numerique-pour-la-prise-en-charge-des-doleances-des-citoyens","status":"publish","type":"post","link":"https:\/\/lasentinelle.dz\/index.php\/2025\/12\/19\/ministere-de-la-poste-nouveau-portail-numerique-pour-la-prise-en-charge-des-doleances-des-citoyens\/","title":{"rendered":"Minist\u00e8re de la Poste: nouveau portail num\u00e9rique pour la prise en charge des dol\u00e9ances des citoyens"},"content":{"rendered":"\n<p>Le minist\u00e8re de la Poste et des T\u00e9l\u00e9communications a lanc\u00e9 un nouveau portail num\u00e9rique d\u00e9nomm\u00e9 \u00ab\u00a0Insat\u00a0\u00bb, d\u00e9di\u00e9 \u00e0 la prise en charge des dol\u00e9ances des citoyens et leur permettre de d\u00e9poser leurs r\u00e9clamations, suggestions et demandes d\u2019audience relatives aux services postaux et aux t\u00e9l\u00e9communications \u00e9lectroniques, indique jeudi un communiqu\u00e9 du minist\u00e8re.&nbsp;\u00ab\u00a0Dans le cadre du renforcement des canaux de communication avec les citoyens ainsi que de la qualit\u00e9 des services publics, le minist\u00e8re de la Poste et des T\u00e9l\u00e9communications, met \u00e0 la disposition des citoyens le portail \u00ab\u00a0Insat\u00a0\u00bb, d\u00e9di\u00e9 \u00e0 la prise en charge de leurs dol\u00e9ances, accessible via le lien suivant : https:\/\/insat.mpt.gov.dz\u00a0\u00bb, pr\u00e9cise la m\u00eame source.&nbsp;Le portail vise \u00e0 \u00ab\u00a0permettre aux citoyens de d\u00e9poser leurs r\u00e9clamations, suggestions et demandes d\u2019audience relatives aux services postaux et aux t\u00e9l\u00e9communications \u00e9lectroniques, de mani\u00e8re simple et s\u00e9curis\u00e9e, tout en garantissant leur traitement dans des d\u00e9lais raisonnables et avec une plus grande transparence\u00a0\u00bb, ajoute le minist\u00e8re.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le minist\u00e8re de la Poste et des T\u00e9l\u00e9communications a lanc\u00e9 un nouveau portail num\u00e9rique d\u00e9nomm\u00e9 \u00ab\u00a0Insat\u00a0\u00bb, d\u00e9di\u00e9 \u00e0 la prise<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"default","_twitter_share_type":"default","_linkedin_share_type":"default","_pinterest_share_type":"default","_linkedin_share_type_page":"","_instagram_share_type":"default","_medium_share_type":"default","_threads_share_type":"default","_google_business_share_type":"default","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[27],"tags":[],"class_list":["post-78031","post","type-post","status-publish","format-standard","hentry","category-actualite"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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